L.E.K. addresses the unique landscape of each industry sector and the specialized requirements of our clients through our offerings – Strategy, Mergers & Acquisitions (M&A), Shareholder Value Management, Operations & Organization, and Marketing & Sales. A representative list of our tailored services for the airline, airport and travel/tourism segments follows:
| Service |
Sample Service Components |
|
Airlines
|
Commercial Strategy
- Alliance appraisal
- Ancillary revenue and merchandising strategies
- Competitive strategies
- Contact center strategies and optimization
- Distribution strategies – both online and offline, in-house and third-party
- Fleet planning and analysis
- In-flight entertainment and communications connectivity (IFEC) strategies
- Loyalty Programs – both consumer and SME
- Marketing strategies
- Media optimization
- Network planning and development
- New products and service development, and planning and implementation
- Pricing and fares
- Sales force effectiveness
- Yield management
Business Strategy
- Business model evolution
- Business unit strategies
- Contract valuation and negotiation (e.g., regionals and airports)
- Fleet planning and analysis
- Layer of protection analysis (LOPA) optimization
- Long term corporate/group strategy
- Long-term planning systems and development
- Mergers and acquisitions, and joint ventures
- Outsourcing
- Post-merger/acquisition integration programs
- Restructuring
- Spin offs (e.g., maintenance, repair and overhaul [MROs]; catering; cargo; and loyalty programs)
Operations Performance Improvement
- Fleet optimization
- Flight Operations (both training and crew scheduling/ utilization)
- Fuel management
- Irregular operations (IROPS) planning and management
- Key performance indicators (KPI) development
- MRO Optimization
- On-time performance improvements
- Operations control center optimization
- Route profitability maximization
Best Practices
- Competitive benchmarking and best practices
- Cost reduction
|
|
Airports
|
Growth Strategy and Market Analysis
- Customer segmentation
- Non-aeronautical revenue strategies
- Passenger growth analysis
- Passenger revenue forecasting
Policy and Planning
- Capacity analysis and congestion assessment
- Commercial and landside studies
- Expansion analysis
- Long-term plan development
- Role of private sector
Assessment and Best Practices
- Competitive benchmarking
- Cost reduction
- International best practices
Institutions, Governance and Regulation
- Collaborative functions
- Institutional reform
- Organizational design
- Planning and coordination
|
|
Travel & Tourism
|
Strategic Planning
- Business planning and review
- Competitor analysis and benchmarking
- Market/site assessment attractiveness
- Portfolio review and asset maximization analysis
- Pricing, licensing and merchandising strategies
- Product development
- Themed concept/format development
Business Strategy
- Business model evolution
- Long-term plan development
- Mergers and acquisitions/contract valuation
- Network development
Customer and Market Analysis
- Customer segmentation
- Loyalty programs
|
Please contact us at aviation@lek.com for additional information.
Aviation Insights Review (AIR) – Low Cost Carriers
