L.E.K. Consulting
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Aviation & Travel

New Merchandising Concept Redefines Airline Industry, Yields New Revenue Milestone for Major Airline

One of the world’s largest airlines was facing declining revenues during difficult economic times. The company selected L.E.K. Consulting to reexamine its core offerings and recommend new strategies to increase sales. L.E.K. brought a new business model concept to the airline that would significantly bolster the company’s sustainable revenues – and reshape the entire airline industry.
Yes

Growth Strategy for Global Aircraft Manufacturer Turns Company Around

L.E.K. Consulting was asked by the company’s private equity owners to assist in developing the company’s first real growth strategy in more than 10 years.
No

New Airline Business Process Saves $190 Million Annually, Streamlines Operations

One of the world’s most iconic and financially successful airlines was looking to implement a more structured management system to balance the myriad of operational and strategic decisions the airline faces. The growth and complexity of the airline and increasing dynamic of the industry meant it was becoming increasingly difficult for senior management and the board to keep track of the planning process for the airline.
No

Marketing Program Stimulates New Airport Terminal Visibility and Retail Sales

Beijing Capital International Airport Co. (BCIA) had a new terminal scheduled to open early in 2008 ahead of the Beijing Summer Olympics. This change would make it one of the biggest terminals in the world, serving as a key portal during the Olympic Games. However, Chinese airports had been criticized for years for their high-price image, undiversified retail offerings, and lack of marketing/promotional activities.
No

Airline Revamps Operations, Becomes Leader in On-Time Performance

A major U.S. airline had recently undergone a merger and was having challenges transitioning into a cohesive operation. During the prior six months, the operational performance, particularly on-time performance, had been at an unacceptable level and there was no perceptible trend of recovery.
No

Airline Heightens Customer Experience through Internet and Media Services, Increases Revenues

During the past decade, airlines worldwide have faced particularly challenging business conditions. Volatile oil pricing, downturns in economies, and increasing competition have applied significant pressure on airline profitability. As a result, ancillary income has become a critical, high-margin source of revenue for the majority of carriers.
No

Airline Targets Merger to Expand Globally, Saves Up to $1 Billion via Operational Synergies

Driven by record oil prices, a depressed stock price, and the threat of competitors’ consolidation efforts, a major global airline engaged L.E.K. Consulting to evaluate its strategic options within the airline industry and conduct a comprehensive synergy / transition cost analysis for potential merger considerations.
No

Low-Cost Passenger Airline Sets New Course for Growth

A leading low-fare, low-cost passenger airline serving 45 cities with point-to-point routes in underserved markets and high-fare metropolitan areas, was at a historic crossroads, having grown tremendously since its inception but suffering from the fallout from a recent operational failure.
No