L.E.K. provides the critical insights that airport executives need to generate substantive revenues. We facilitate superior non-aeronautical revenue growth through a rigorous understanding of passenger/consumer segments, enhance operations and internal capabilities, and provide best practices for a superior customer experience. L.E.K. Consulting has worked with the leading and most respected airports and airport groups in the world.

Capabilities Overview

Our experience and capabilities for airports include:

• Revenue Enhancement Strategies: According to our clients, L.E.K is the true market leader in helping airports drive substantive revenue growth with a specific focus on increasing non-aeronautical revenue through deep consumer segmentation.
• Commercial and Landside Studies: L.E.K. is an expert in working with airports to align retail and in-terminal products, services, and master plans with the requirements of key passenger segments. We also define the optimal parking asset configuration based upon the needs and requirements of consumers and key product and service implications.
• Planning and Analysis: We examine the implications of proposed airport expansions and make recommendations based on economic viability, market factors, and potential regulatory and environmental challenges.
• Airside and Aeronautical Analysis: L.E.K. conducts capacity analysis and congestion assessments, and provides recommendations.

Learn more about strategies for airports to increase their non-aeronautical revenues.

Please contact us at aviation@lek.com for additional information.